Payment Policy

Individual Travelers less than 10 persons

• 25% of total bill must be paid upon confirmation of reservation by Wire Transfer or through Western Union,
• The 75 % rest of payment to be paid in cash to our representative upon arrival.

Groups 10 persons & up

• 25 % must be paid upon confirmation.
• 25 % 40 days prior to the arrival date.
• 50 % 25 days prior to the arrival date.

Payment Method information

1. Bank Money transfer
2. Western Union money transfer

Cancellation Policy

Individual Travelers

For any cancellation before arrival date 10% of total bill will be charged as cancellation fees in return of management and office fees.

Cancellation Policy

• 45 days before arrival date no cancellation fees.
• 35 days before arrival date 25% of total bill will be charged as cancellation fees.
• 30 days before arrival date 50% of total bill will be charged as cancellation fees.
• 25 day before arrival date 100% of total bill will be charged as cancellation fees.

NOTE

Except peak period from 22/12 till 07/ 01 & Eastern holidays & high seasons periods around the year must be revised with your tour operator upon confirmation of your reservation by correspondence for down payment policy.

Groups

50 days before arrival date no cancellation fees.

40 days before arrival date 25% of total bill will be charged as cancellation fees.

35 days before arrival date 50% of total bill will be charged as cancellation fees.

30 day before arrival date 100% of total bill will be charged as cancellation fees.

100 % will be charged as a cancellation fees in case of no show.

Cancellation Policy For Sleeping train

• 48 Hours before train departure 20% cancellation fees.
• Less than 48 hours before departure cancellation fee will apply 25%.
• Less than 24 hours Full payment (no Refund).

Cancellation Policy For Domestic Flights

Domestic airfares are subject to different rules and cancellation fees: some maybe non-refundable. Details will be quoted per case.

Children Policy

• Children till 2 years old will be charge only 20 % of domestic airfare.
• Children between 2 / 12 years old will be charge with 60% of total bill & sharing with parent's room in hotels & Cruises ***Excepted Domestic Flight will be 68 % from adult’s rate.
• Children more than 12 years old: are considered as adults.
• Children between above 9 Years old will be considered as an adult in Sleeping Train.

PLEASE NOTE

• Children age will be calculated according to the documented date of birth.
• For the domestic air fare, children will be charged according to their exact age on the day of the internal travel & for the hotels they will be charged according to the check-in day.